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Why You Should Use a Company’s Facebook Page To File a Complaint
And don’t waste your time calling them
You know, as much as people love to complain about Facebook and all the evil it spews, there’s also something good to be said about it. I use Facebook mostly for my business page and to share fun photos of my adventures on my personal profile with friends and family.
For me, Facebook is a fun thing. A good thing.
It’s also been really effective for me when it’s time to lose my shit on a company that keeps giving me the run around every time I call them.
I gotta tell you, I rarely complain about anything so if I have to call someone to complain about something, trust me when I say it’s super serious.
Story #1
So this is how I found out exactly how effective filing a complaint on a company’s Facebook page really can be.
Years ago I had purchased a pair of shoes from Aldo and within a week the heel broke. I went to return them to the store and they wouldn’t take them back saying that I had already worn them and I may have been the cause of the heel breaking.
Huh?
I argued with the girl at the counter to no avail. The girl was rude and wasn’t backing down for anything.The…
